Our care and support COVID-19 advice Covid-19 update The Isle of Wight and the rest of the England are now back in a full national lockdown. Information about how this effects our services is available below: Mountbatten shops All our shops will remain closed throughout lockdown. We are not able to accept donations until further notice. For more information, click here. Visiting Mountbatten Due to rising cases on the Island and to help keep everyone safe, we have made some changes to visiting our Inpatient Unit. It will now be limited to: The same two visitors as designated by the patient. The two designated visitors are the only visitors allowed during the duration of the patients stay. (to minimise any risk, we are not able to allow different visitors each day) The two designated visitors are permitted to visit the IPU once per day, so we can reduce the amount of people coming in and out of IPU. We must ensure that we are adhering to the latest government guidance. If you live on the mainland and plan to visit a patient at Mountbatten, you must call ahead and arrange this in advance, we ask that you do not turn up at the hospice without this being pre-arranged, please call (01983) 529511 and ask to speak with the nurse in charge. Otherwise, we ask people do not visit the hospice site unless absolutely necessary i.e. coming to work, for an appointment or visiting someone on the Inpatient unit. Your support in following these changes will ensure that you and your loved ones are protected. Your support also means that our staff and volunteers can keep well, so they can still be here to give care and support to you and your loved one. Thank you. Find out more here. Keep Connected helpline Are you in need of a friendly voice? Someone to talk to, as we all find our feet during these unprecedented times? No matter who you are and what you are facing, we are here to help. Call our helpline on (01983) 217297 at any time of the day or night to speak to a friendly volunteer or member of our team. We are here for you. Find out more about our Keep Connected helpline here. Mountbatten Café Our Mountbatten Café is currently closed. Volunteering Mountbatten has contacted all current volunteers to explain the latest government guidance around Covid-19. There are still volunteering opportunities available with Mountbatten during the lockdown period and beyond. If you are interested in volunteering with Mountbatten, email [email protected] Advice We are aware how difficult it is for every member of our community throughout this current crisis. We are all anxious and fearful, living in an increasingly different way in a rapidly changing world. Our support for people living across the Isle of Wight through death, dying and bereavement continues in people's own homes and in the community. It also continues online, with advice and information to help you cope. You are not alone.