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Quality Account

We set out to provide the best quality of care possible for Islanders and their families. Quality is at the heart of everything we do, and year on year we strive to develop and improve what we offer to the Isle of Wight community.

Each year, we produce a Quality Account which demonstrates how we measure the quality of our services and provides feedback from patients, service users and other health and social care professionals.

Our Quality Account 2019/20

Click the image below to read our Quality Account 2019/20


Previous Quality Accounts

Click the images to download our Quality Accounts from previous years.

2018/19

2017/18

2016/17     2015/16

                                

  

Published: 18th September, 2018

Updated: 1st July, 2020

Author:

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Latest

  • New Bereavement Support Helpline from Mountbatten

    New Bereavement Support Helpline from Mountbatten

    Mountbatten Isle of Wight is opening a new Bereavement Support Helpline available to all those across the Isle of Wight who have been bereaved. As part of the psychology and bereavement service provided by Mountbatten, trained and supported volunteers will be offering a listening ear to those who are bereaved and anyone who feels they would want to talk to someone.

  • Bereavement Support Helpline

    Bereavement Support Helpline

    It is very natural to feel confused and bewildered by bereavement and grief. Are you in need of a friendly voice? Someone to talk to. Call the Mountbatten Bereavement Support Helpline.

  • High Sheriff recognises Mountbatten Volunteers

    High Sheriff recognises Mountbatten Volunteers

    High Sheriff Caroline Peel has presented three young Mountbatten Volunteers awards. The High Sheriff was impressed by the calibre of the three recipients - Solomon Wells, Thea Ricketts and Harrison Burnett. "Their caring ethic, willingness to go the extra mile to help others, often whilst undergoing severe personal problems, has really touched me" said the High Sheriff.

  • Free Will service

    Protect you and your family and leave a gift to Mountbatten. Use our FREE service to create your Will today.

Most read

  • Extra special Walk the Wight for 2020

    Extra special Walk the Wight for 2020

    Mountbatten has revealed details of next year’s ‘extra special’ Walk the Wight.

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    First “Queen’s Nurse” title for Mountbatten

    Dee Curless is the first end of life community nurse specialist on the Isle of Wight to be presented with the Queen’s Nurse title.

  • An 'extraordinary' Walk the Wight

    An 'extraordinary' Walk the Wight

    Support for Sunday’s Walk the Wight has been hailed ‘extraordinary’.

  • Response to County Press letter

    Response to County Press letter

    Mountbatten Chief Executive Nigel Hartley responds to a letter published in the Isle of Wight County Press (21.06.19)

  • Mountbatten CEO warns of threat to future services

    Mountbatten CEO warns of threat to future services

    Mountbatten’s chief executive has warned the charity could be forced to cut future services, as it stands to lose at least £1 million due to the coronavirus.

  • Changes to visiting

    Changes to visiting

    Due to the current outbreak of coronavirus, we have had to change the way we allow visitors to our InPatient Unit.

  • Piano owned by Moody Blues musician given to Mountbatten

    Piano owned by Moody Blues musician given to Mountbatten

    A grand piano that once belonged to The Moody Blues founding member Ray Thomas is now bringing enjoyment to Islanders at Mountbatten.

  • Register to Walk the Wight

    Register to Walk the Wight

    Be part of the iconic Walk the Wight with Mountbatten, raising vital funds for and awareness of our work.

  • Care through coronavirus: a hospice doctor’s perspective

    Care through coronavirus: a hospice doctor’s perspective

    The practicalities of dealing with the coronavirus outbreak are exhausting, but the response from Islanders has been overwhelming.

  • Plea over donation drop offs

    Plea over donation drop offs

    Mountbatten is urging the community not to drop off or take their generous donations to their local charity shop as they reopen across the Island.

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Contact us

Mountbatten
Halberry Lane,
Newport,
Isle of Wight,
PO30 2ER

General Enquiries:
Main Reception: (01983) 529511
24-hour specialist advice line
(Mountbatten Coordination Centre): (01983) 533331

Fundraising: (01983) 217300

Email: [email protected] - please include Mountbatten Isle of Wight in the subject line

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Registered Charity No. 1039086 | Company No. 02929267 & Trading Company No. 3083127

Due to the coronavirus situation, there are some changes to our services. Click here for more information.