Skip over main navigation
  • Log in
  • Basket: (0 items)
Mountbatten Isle of Wight
  • Twitter
  • Facebook
Donate
Menu
  • About us
    • 45 years of kindness
    • Welcome
    • Our mission
    • Hospice 3D tour
    • Our future together
    • Statement of purpose
    • Who's who
      • Senior management team
      • Trustees
      • Our Patron
    • Connect Magazine
    • Quality
      • Quality of care
      • Quality Account
    • Annual Report
      • Annual Review
      • Trustees' Report
    • Work for us
    • Your feedback
  • Our care and support
    • COVID-19 advice
    • Visiting safely
    • FAQs about our care
    • We can help if...
      • your illness is life-limiting
      • you have been bereaved
      • you have dementia
      • you have heart failure
      • your child needs our care
      • you are a young adult
      • you have Lymphoedema
      • you have MND
    • We will help you...
      • plan ahead
      • live well
      • after someone dies
    • Our services
      • How to access
      • Mountbatten at Home
      • Inpatient Unit
      • Outpatient services
      • Bereavement support
      • Spiritual care
      • Physiotherapy
      • Living Well programme
      • What's on
    • Information Leaflets
    • Your stories
  • Shop & Cafe
    • Mountbatten Cafe
    • Donate to our shops
    • Find our shops
  • Gifts in Wills
  • Support us
    • Remembering with Ribbons
    • Volunteer for us
    • Walk the Wight 2022
    • Fundraise for us
    • Donate in memory
    • Challenge events
    • Join our lottery and raffles
    • Sunflower Fund
  • Latest
    • News
    • Concerts
  • Professionals
    • How to refer
    • Referral form
    • Education and training
    • Information for health professionals
    • Advance Care Planning
    • Working at Mountbatten
  • Admin
    • Log in
  • Basket: (0 items)
  • How to access our services
  1. Our care and support
  2. Our services

How to access our services

Through our Mountbatten Coordination Centre, we aim to find and support people who are thought to have five or fewer years left to live. 

We want to make sure as many Islanders as possible benefit from our services. No longer do we only care for people in the last days and hours of their lives.

Mountbatten supports people with any life-limiting condition, including advanced dementia, heart failure, Motor Neurone Disease, cancer and any other terminal illness.  It also includes patients who are growing increasingly frail and elderly. 

If you are referred to our Mountbatten Coordination Centre, you will be placed on our Share My Care register (with your consent) and assessed by a Mountbatten Nurse to ensure the most appropriate care can be arranged. Our Mountbatten Nurses will work with other health and social care professionals in the community to ensure coordinated care is provided. 

The level of care and support you receive will be based on need, but all those registered will have access to a 24-hour phone advice and support line (01983) 533331 which can provide the necessary reassurance, and potentially prevent an unnecessary hospital admission.

You will also be encouraged to complete an Advance Care Plan, which promotes a healthy discussion about their future care and preferences, should they be unable to make those decisions due to ill health or lack of capacity. By having an earlier relationship with you and your family, we can better understand their future needs and wishes, and tailor our services to be more able to meet their expectations. For example, we know that many patients would prefer to die at home, supported by our Mountbatten at Home team.

If you would like access to our services, which are free, ask your GP or health and social care professional to refer you to our Mountbatten Coordination Centre.

Published: 17th December, 2018

Updated: 18th May, 2022

Author: Deleted User

Share this page
  • Email
  • Facebook
  • Twitter

Latest

  • Anniversary Afternoon Tea. Free event.

    Anniversary Afternoon Tea. Free event.

    Join us on 13 October to mark our anniversary with a special Afternoon Tea and live music, celebrating 45 years of hospice care for our Island community. This is a free event, open to all!

  • Cameron Rossi Quartet

    Cameron Rossi Quartet

    The Cameron Rossi Quartet will perform at Mountbatten on 15 September, as part of the Isle of Wight Jazz Weekend.

  • Stephen Izatt

    Stephen Izatt

  • Barbara Halliday

    Barbara Halliday

Most read

  • Register to Walk the Wight - Sunday 8 May 2022

    Register to Walk the Wight - Sunday 8 May 2022

    Register on the day for a donation.

  • Walk the Wight 2021

    Walk the Wight 2021

    A huge thank you to everyone who took part in this year's walk. Here's how to pay in your fundraising.

  • Walk the Wight 2021

    Walk the Wight 2021

    The date for next year's Walk the Wight has been revealed and registrations are now open!

  • Donate to our shops

    We rely on the generosity of your donations to keep our Mountbatten charity shops well stocked with quality second-hand items.

  • Mountbatten Warehouse

    Mountbatten Warehouse

    Our warehouse stocks a large selection of furniture that's always changing.

  • Choose your route

    Choose your route

    With a choice of five distances, which route will you choose?

  • Frequently asked questions

    Frequently asked questions

    Have a WTW question? Find the answer here.

  • Walk the Wight returns and next year's date revealed

    Walk the Wight returns and next year's date revealed

    Following the return of Walk the Wight on Sunday, Mountbatten has now turned its attention to next year’s event.

  • Walk the Wight 2021 - New Date

    Walk the Wight 2021 - New Date

    Walk the Wight 2021 will be held on Sunday 12 September. 31st Anniversary of world famous walk from Bembridge to the Needles on the Isle of Wight.

  • Hospice 3D tour

    Hospice 3D tour

    Take a 3D virtual tour of Mountbatten Hospice on the Isle of Wight

Tag cloud

Dog Walking

Make a donation

Please select a donation amount (required)
Set up a regular payment Donate
Subscribe to our mailing list

Contact us

Mountbatten
Halberry Lane,
Newport,
Isle of Wight,
PO30 2ER

General Enquiries:
Main Reception: (01983) 529511
24-hour specialist advice line
(Mountbatten Coordination Centre): (01983) 533331

Fundraising: (01983) 217300

Email: [email protected] - please include Mountbatten Isle of Wight in the subject line

Links

  • Jobs
  • Sitemap
  • Terms and conditions
  • Privacy policy
  • Information Governance Policy
  • Login
  • Logout
  • Twitter
  • Facebook

Background image designed by Freepik

Registered Charity No. 1039086 | Company No. 02929267 & Trading Company No. 3083127

Due to the coronavirus situation, there are some changes to our services. Click here for more information.