Our inpatient unit has 16 single, en-suite bedrooms many of which back onto our wonderful Oak Garden and landscaped site. Our rooms have large windows which can be fully opened onto a flat walkway during the warmer months.

Phones and tv

Each bedroom has a phone which accepts incoming calls (via the main switchboard 01983 529511) and outgoing calls can be made free of charge. It is OK to use mobile phones; the signal inside the building can vary, but it is generally good in outside areas. There is free public Wi-Fi access and you are welcome to bring in your laptop, smart phone or tablet. There are also a number of PCs with internet access for use, free of charge, in our John Cheverton Centre.

Each bedroom has a TV which is free for your use. Newspapers and magazines can be ordered for you.

Laundry

For your personal laundry, please ask a friend or family member for help. If necessary, however, we can help with your clothes washing.

Chapel

Our chapel is always open, as a quiet space for reflection, for all faiths and those who have no faith.

Smoking

Our site is non-smoking (including e-cigarettes). However, there is a smoking room for those staying on the ward and an outdoor smoking area for visitors.

Food and drinks

Food can be ordered at any time between 8am and 7pm, although most main meals are served between 12noon and 1:30pm, and 5pm and 6pm. Our catering team will support any special requests, where possible. Food is prepared freshly on site. We will come to your room to take your food order.

• Breakfast is served every day - at a time you choose
• A 'chef's special' lunch menu is available daily between 12 and 2pm
• A 'Light Bites' menu is available throughout the day
• Volunteers or the ward staff will visit you to take your food order for breakfast, lunch and supper each day
• Tea, coffee and soft drinks are available 24 hours a day and alcoholic drinks are available with or before meals.

Leaving the hospice

We encourage you to go out, off the site, with your family and friends if you wish, but please make sure staff on the ward are aware. 

You, your family and visitors are very welcome to use our John Cheverton Centre. Here you will find the Sunflower Café, a hospice shop, a rehabilitation gym and hairdresser, and peaceful outdoor areas including our award-winning Chelsea Garden. The John Cheverton Centre offers space to relax away from the ward in a friendly and social environment, and has easy access for beds and wheelchairs, as well as accessible toilets and baby changing facilities.